Community resources
Help in Western Massachusetts, with a focus on Hampden County: emergency and crisis lines, domestic and sexual violence support, food assistance, civil legal aid, housing, and official sources for the courts, the law, and public records. This is a non-exhaustive list, offered as a public service.
Your safety & privacy
- If you are in immediate danger, call 911.
- For confidential help, call the National Domestic Violence Hotline at 1-800-799-7233, 24/7.
- Note: closing this page does not erase your browsing history; internet and device use can be monitored.
- If you are concerned someone may see your activity, consider using a safer device, such as a public computer at a library. See NNEDV's tech-safety guidance.
Last reviewed: June 22, 2026
Emergency & crisis
If you are in immediate danger, call 911.
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Emergency
Police, fire, and medical emergencies. Immediate danger.
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988 Suicide & Crisis Lifeline
- Call or text: 988
Free, confidential support for people in distress, 24/7. En español: text AYUDA to 988.
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Mass 211
Statewide health and human-services navigation. Multilingual, 24/7.
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Domestic & sexual violence
Confidential help, safety planning, and shelter. Call 911 if you are in immediate danger.
If you are in immediate danger, call 911. The hotlines below are free and confidential.
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National Domestic Violence Hotline
- Hotline: 1-800-799-7233
- TTY: 1-800-787-3224
- Text START to 88788
Free and confidential, 24/7.
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SafeLink - Massachusetts statewide DV hotline
- Hotline: 1-877-785-2020
- TTY: 1-877-521-2601
Operated by Casa Myrna. 24/7, multilingual; shelter, support, and safety planning.
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YWCA of Western Massachusetts
- 24/7 hotline: 413-733-7100
- 24/7 hotline (toll-free): 1-800-796-8711
- Spanish hotline: 1-800-223-5001
- Office: 413-732-3121
1 Clough Street, Springfield, MA 01118
Emergency shelter and SAFEPLAN court advocacy in the Springfield, Westfield, and Northampton courts. Free and confidential; services in English and Spanish.
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Alianza DV Services (formerly Womanshelter / Compañeras)
- 24-hour hotline: 413-536-1628
- Toll-free: 1-877-536-1628
- Office: 413-538-9717
Confidential domestic violence services for the Holyoke area and Hampden County: hotline, shelter, and advocacy.
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NNEDV Safety Net - tech safety
Digital-safety guidance for survivors: phones, accounts, and location tracking. (Information only, not a hotline.)
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Food assistance
Pantry and meal-site hours change often - confirm with the organization before you go.
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Food Bank of Western Massachusetts - Food Finder
- Main: 413-247-9738
- SNAP/FoodSource navigator: 413-206-6276
Searchable map of pantries, meal sites, and mobile distributions across Berkshire, Franklin, Hampden, and Hampshire counties.
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Project Bread - FoodSource Hotline
- Hotline: 1-800-645-8333
- TTY: 1-800-377-1292
Statewide, multilingual. Helps find food and apply for SNAP. Mon-Fri 8am-7pm, Sat 10am-2pm.
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413Cares
Searchable directory of local resources across Western Massachusetts.
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The Gray House - The Market food pantry
22 Sheldon Street, Springfield, MA 01107
Neighborhood food pantry in Springfield. Confirm current distribution hours by phone.
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MLK Jr. Family Services - food pantry
3 Rutland Street, Springfield, MA 01109 (Mason Square)
Emergency food and SNAP assistance. Confirm current pantry hours by phone.
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Civil legal aid & lawyer referral
These organizations help with civil (non-criminal) legal needs such as housing, benefits, and family safety. Dunn & Phillips is not one of these organizations.
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Community Legal Aid
- HelpLine: 1-855-252-5342
Free civil legal services for low-income and elderly residents of Central and Western Massachusetts.
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MassLegalHelp
Plain-language legal information and a tool to find legal aid near you.
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Massachusetts Legal Resource Finder
Find free and low-cost legal help by topic and location.
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Massachusetts Bar Association - Lawyer Referral Service
- Local: 617-654-0400
- Toll-free: 1-866-627-7577
Connects you with a lawyer for your type of matter; a 30-minute consultation is $25 or less.
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MBA Dial-A-Lawyer
Free phone advice from a volunteer attorney on the first Wednesday of each month, 5:30-7:30pm.
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Hampden County Bar Association - Lawyer Referral
The county bar association, based in Springfield. Its referral service connects you with a local attorney who works on your type of matter.
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Committee for Public Counsel Services
The Commonwealth's public defender agency. It provides lawyers for people who cannot afford one in criminal cases and certain civil cases.
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Courts, laws & public records
Official sources for the law, the courts, and government records. The City of Springfield Law Department lists these on its Legal Resources page.
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Massachusetts General Laws
The full text of the state's statutes, published by the Massachusetts Legislature.
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Mass.gov
The Commonwealth's official website: state agencies, services, and forms.
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USA.gov
The federal government's official guide to its agencies and services.
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Massachusetts court system
How the state courts are organized: the Supreme Judicial Court, the Appeals Court, and the seven Trial Court departments.
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Western Housing Court - Springfield Session
The Housing Court session in Springfield, which hears housing cases including landlord-tenant matters.
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Appellate Tax Board
Hears appeals of state and local tax decisions, including property-tax abatements denied by local assessors.
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Supreme Court of the United States
The highest federal court.
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U.S. Court of Appeals for the First Circuit
The federal appeals court whose circuit includes Massachusetts.
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U.S. District Court for the District of Massachusetts
The federal trial court for Massachusetts, which sits in Boston, Worcester, and Springfield.
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Public Records Law
The Secretary of the Commonwealth's Public Records Division: how to request government records, and how to appeal a denial.
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Open Meeting Law
The rules for meetings of state and local public bodies, and how to raise a concern about one.
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Bar associations
Professional associations of lawyers, also on the City of Springfield Law Department list. The Massachusetts and Hampden County bar associations are under Civil legal aid & lawyer referral above.
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American Bar Association
The national association of lawyers. Its public pages explain legal topics and how to find legal help.
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Massachusetts Municipal Lawyers Association
Lawyers who represent Massachusetts cities and towns; formerly the City Solicitors and Town Counsel Association.
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International Municipal Lawyers Association
A national association of lawyers who represent local governments.
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Housing & financial stability
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Way Finders
- Main: 413-233-1500
- Toll-free: 1-800-332-9667
1780 Main Street, Springfield, MA 01103 (Springfield Housing Center)
Housing and homelessness assistance, RAFT rental support, and financial counseling in the Springfield area.
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Property & land records
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Massachusetts Land Records
Free public search of recorded deeds, mortgages, liens, and plans at the Massachusetts registries of deeds, including Hampden County. Useful before a closing, or to see what is recorded against a property.
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This is a non-exhaustive list of resources. Dunn & Phillips, P.C. is not affiliated with, and does not endorse or take responsibility for, the organizations listed. This page is for information only and is not legal advice. Information may change; please confirm details with each organization before relying on them.
Dunn & Phillips, P.C. is a personal-injury and real-estate firm in Western Massachusetts. If you need legal help in one of those areas, you can contact us here.